Customer Experience Research
Help shape the future of GitHub
Lend us your voice so that we can make GitHub better for people like you.
Sign up to participate →
Sign up to participate
When you sign up to join the program, we’ll ask you to fill out some information about yourself and how you do or don’t use GitHub. The information you provide will help our customer research team match you to particular studies.
Sign up now →
Get invited
From time to time, we’ll invite you to take part in a study. Almost all of our sessions take place online, which you can attend from the comfort of your home. Some of our studies may include incentives to participate like GitHub swag, gift cards, or donations to charities.
Share your story
You might be asked to share your experience with one of our products, tell us about how you work, test new designs, or complete a survey. Good or bad, we want to hear your feedback. By taking part in research, you’ll help us build and refine GitHub to better meet your needs.
Frequently asked questions
How much time will it take?
The time varies depending on the type of research study. An online or in-person appointment typically lasts 30-60 minutes. Sessions will almost always happen during business hours. Other times you’ll be invited to complete a survey which you can complete when it suits you within a given time-range. We’ll always provide you with an estimate of the time involved beforehand.
Where does research happen?
We primarily conduct remote studies where we can chat with you over the computer. We occasionally also visit different cities to talk with people in-person.
Can I opt out?
Yes! You can decline any invitation or update your email preferences to opt out from any future emails.
Update your email preferences in your settings here →I don't use GitHub, can I still sign up?
Yes! We want to hear from current users as well as people who aren’t familiar with GitHub. Sometimes a fresh perspective is just what we’re looking for.
Do I need to be a developer?
No. Software development teams with people from all kinds of different roles use GitHub: developers, data scientists, QA specialists, product owners, designers, system administrators and more. We welcome your participation!
Who will have access to my information?
All your personal information will be kept confidential. It will only be accessible by the GitHub Customer Experience Research team, consistent with our Terms of Service.
View terms of service →